• ISSN: 2148-2225 (online)

Ulaştırma ve Lojistik Kongreleri

alphanumeric journal

The Journal of Operations Research, Statistics, Econometrics and Management Information Systems

Alphanumeric Journal

JEL Code

C81

Methodology for Collecting, Estimating, and Organizing Microeconomic Data • Data Access


2016.04.02.MIS.01

Published: 06.12.2016

Analysis of Volvo IT's Closed Problem Management Processes By Using Process Mining Software ProM and Disco
ProM ve Disco Süreç Madenciliği Yazılımları Kullanılarak Volvo IT'nin Sonlandırılmış Problem Yönetimi Süreçlerinin Analizi

by Ufuk Çelik, Eyüp Akçetin, Abdulkadir Yaldır


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Faculty of Transportation and Logistics, Istanbul University
Beyazit Campus 34452 Fatih/Istanbul/TURKEY

Bahadır Fatih Yıldırım, Ph.D.
editor@alphanumericjournal.com
+ 90 (212) 440 00 00 - 13219

alphanumeric journal

alphanumeric journal has been publishing as "International Peer-Reviewed Journal" every six months since 2013. alphanumeric serves as a vehicle for researchers and practitioners in the field of quantitative methods, and is enabling a process of sharing in all fields related to the operations research, statistics, econometrics and management informations systems in order to enhance the quality on a globe scale.