• ISSN: 2148-2225 (online)

Ulaştırma ve Lojistik Kongreleri

alphanumeric journal

The Journal of Operations Research, Statistics, Econometrics and Management Information Systems

Muhammet Deveci, Ph.D.

Assoc. Prof., Department of Industrial Engineering, Naval War College

National Defence University, Istanbul, Turkiye


2018.06.02.OR.01

Published: 29.09.2018

Adapting EFQM Excellence Model for Public Transport Operators: A Case of IETT, Istanbul's Public Bus Operator
EFQM Mükemmellik Modelini Toplu Ulaşım İşletmelerine Uyarlamak: İstanbul'un Otobüs İşletmesi İETT Örneği

by Muhammet Deveci, Fatih Canıtez


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Faculty of Transportation and Logistics, Istanbul University
Beyazit Campus 34452 Fatih/Istanbul/TURKEY

Bahadır Fatih Yıldırım, Ph.D.
editor@alphanumericjournal.com
+ 90 (212) 440 00 00 - 13219

alphanumeric journal

alphanumeric journal has been publishing as "International Peer-Reviewed Journal" every six months since 2013. alphanumeric serves as a vehicle for researchers and practitioners in the field of quantitative methods, and is enabling a process of sharing in all fields related to the operations research, statistics, econometrics and management informations systems in order to enhance the quality on a globe scale.