• ISSN: 2148-2225 (online)

Ulaştırma ve Lojistik Kongreleri

alphanumeric journal

The Journal of Operations Research, Statistics, Econometrics and Management Information Systems

2017.05.03.STAT.01

Published: 25.12.2017

Measurement of Service Quality at Tax Chambers by SERVQUAL Analysis
Vergi Dairesinde Hizmet Kalitesinin SERVQUAL Analiziyle Ölçümü

by Erkan Arı, Veysel Yılmaz, Can Özkan


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