• ISSN: 2148-2225 (online)

Ulaştırma ve Lojistik Kongreleri

alphanumeric journal

The Journal of Operations Research, Statistics, Econometrics and Management Information Systems

Alphanumeric Journal

Keyword

in Turkish

Vergi Dairesi


2017.05.03.STAT.01

Published: 25.12.2017

Measurement of Service Quality at Tax Chambers by SERVQUAL Analysis
Vergi Dairesinde Hizmet Kalitesinin SERVQUAL Analiziyle Ölçümü

by Erkan Arı, Veysel Yılmaz, Can Özkan


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alphanumeric journal

alphanumeric journal has been publishing as "International Peer-Reviewed Journal" every six months since 2013. alphanumeric serves as a vehicle for researchers and practitioners in the field of quantitative methods, and is enabling a process of sharing in all fields related to the operations research, statistics, econometrics and management informations systems in order to enhance the quality on a globe scale.