First and Second Order Confirmatory Factor Models With Service And Product Quality Perceptions of Supermarket Customers: An Empirical Investigation
Süpermarket Müşterilerinin Hizmet ve Ürün Kalitesi Algılarıyla Birinci ve İkinci Mertebe Doğrulayıcı Faktör Modelleri: Deneysel Bir Araştırma
by Gülhayat Gölbaşı Şimşek
School of Transportation and Logistics, Istanbul University
Avcilar Campus 34320 Avcilar/Istanbul/TURKEY
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