• ISSN: 2148-2225 (online)

Ulaştırma ve Lojistik Kongreleri

alphanumeric journal

The Journal of Operations Research, Statistics, Econometrics and Management Information Systems

Alphanumeric Journal

Keyword

Service Quality


2016.04.02.STAT.03

Published: 29.11.2016

First and Second Order Confirmatory Factor Models With Service And Product Quality Perceptions of Supermarket Customers: An Empirical Investigation
Süpermarket Müşterilerinin Hizmet ve Ürün Kalitesi Algılarıyla Birinci ve İkinci Mertebe Doğrulayıcı Faktör Modelleri: Deneysel Bir Araştırma

by Gülhayat Gölbaşı Şimşek


2017.05.03.STAT.01

Published: 25.12.2017

Measurement of Service Quality at Tax Chambers by SERVQUAL Analysis
Vergi Dairesinde Hizmet Kalitesinin SERVQUAL Analiziyle Ölçümü

by Erkan Arı, Veysel Yılmaz, Can Özkan


Contact Us

School of Transportation and Logistics, Istanbul University
Avcilar Campus 34320 Avcilar/Istanbul/TURKEY

Bahadır Fatih Yıldırım, Ph.D.
editor@alphanumericjournal.com
+ 90 (212) 473 70 00 - 19263

alphanumeric journal

alphanumeric journal has been publishing as "International Peer-Reviewed Journal" every six months since 2013. alphanumeric serves as a vehicle for researchers and practitioners in the field of quantitative methods, and is enabling a process of sharing in all fields related to the operations research, statistics, econometrics and management informations systems in order to enhance the quality on a globe scale.