• ISSN: 2148-2225 (online)

Ulaştırma ve Lojistik Kongreleri

alphanumeric journal

The Journal of Operations Research, Statistics, Econometrics and Management Information Systems

Fatih Canıtez

Ph.D. Candidate, Department of Management Engineering, Faculty of Management

Istanbul Techinal University, Istanbul, Turkey


2018.06.02.OR.01

Published: 29.09.2018

Adapting EFQM Excellence Model for Public Transport Operators: A Case of IETT, Istanbul's Public Bus Operator
EFQM Mükemmelik Modelini Toplu Ulaşım İşletmelerine Uyarlamak: İstanbul'un Otobüs İşletmesi İETT Örneği

by Muhammet Deveci, Fatih Canıtez


Contact Us

School of Transportation and Logistics, Istanbul University
Avcilar Campus 34320 Avcilar/Istanbul/TURKEY

Bahadır Fatih Yıldırım, Ph.D.
editor@alphanumericjournal.com
+ 90 (212) 473 70 00 - 19263

alphanumeric journal

alphanumeric journal has been publishing as "International Peer-Reviewed Journal" every six months since 2013. alphanumeric serves as a vehicle for researchers and practitioners in the field of quantitative methods, and is enabling a process of sharing in all fields related to the operations research, statistics, econometrics and management informations systems in order to enhance the quality on a globe scale.